Proposal: 68

Open Source Tool for e-Governance and Conflict Resolution

Tags: e-Administration, e-Platform, e-Governance, seamless communication, transparency, accountability, stakeholder empowerment, Conflict resolution, Right to Know, Right to Information, MVC II Architecture, hub and spokes connectivity

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Role

Practitioner

Country of Implementation

India

Has your project been field tested?

Yes

Is proposal being submitted jointly with a partner?

Partner's name

Parter's email address

Parter's website

Problem Definition

The world is besieged with problems of governance resulting in conflicts. What is lacking is stakeholder empowerment to actively participate and collaborate in decision making. Every nation in the world is entrenched in its own system of bureaucracy and red-tape, preventing free flow of information and autocratic decision making by those holding high positions in government.

Despite vast development in Information and Communication technology, there is no single communication and work-flow tool available in any country for citizens to actively participate in matters concerning their welfare from the local to the national / global level.

There is no single tool to integrate the entire activities of the society / community, encompassing governments, communities and citizens, to bridge the divides to ensure transparency and accountability, to create all round peace and prosperity.

Project Description and Objectives

'e-Administration' - an e-Platform for e-Governance and Conflict Resolution, is a web based, platform neutral, paper less communication and work flow solution developed using open source tools (java, jboss, postgresql all running on Linux), for governments, communities and citizens to ensure transparency and accountability in decision making in all matters concerning the community.

The tool has the provision for self customization by any community of users or organization and can help to create the entire geographic divisions from the village to the global level, entire functional activities, create departments, positions and citizens / officials for G2C / G2G / G2B / B2B / B2C / C2C communications.

Technical features:
1. Citizen Module:
Create unique identity for every citizen using name, parents name, date of birth, place of birth, residence, education, employment, etc. photograph and biometric (finger print, palm, iris, facial, etc.).

2. Community / Organization Module:
Create unique identity for every Community / Organization - Geographic divisions, Functional activities, Organizations, Departments, Positions, Employees, customers, contacts, etc.

3. Citizen Communication Module:
1. Citizen to access the Tool using computers / Telephone / phone.

2. Access Home Page to view all communications received / sent and present status of the communication and send suggestions, requests, petitions and cast vote on each subject concerning them, their family and community online or offline using any mode of communication.

3. Track all transactions real time using TV, Radio, Internet, Telephone (IVRS / voice / text SMS) for seamless communication.

4. Community Communication Module:

1. Each communication to be routed to the correct official assigned with that responsibility.

2. Ensure prompt action and disposal of all communications / transactions.

3. If advise / approval is required obtain the same within the time limit set.

4. View actions initiated / received / sent for self / subordinates to ensure highest stakeholder satisfaction.

5. View summary status of all communications / transactions for your community of users.

5. Utility module:

1. Administrator / users to set User ID and Password

2. Look-up XML tables for self creation of various categories

3. Search and Report of all communications / transactions for your community

4. Help Menu detailing the various screens and operations

The objective of the Project is to integrate the entire vertical and horizontal hierarchy of any community of users using a hub and spokes model of connectivity for seamlessly communication and introduce transparency and accountability using a single e-Governance tool. Empower every citizen bottom-up to track by themselves their actions.

It helps to create an informed citizenry with the highest level of stakeholder satisfaction - the true hallmark of any decentralized and successful democratic community / society for conflict resolution.

Innovation

'e-Administration' is envisaged to be THE SINGLE TOOL to empower every citizen of the world to take charge on all matters concerning them, their community, nation and the world, bottom-up for e-Governance and Conflict resolution.

It is an electronic automated governance platform to introduce transparency and accountability in governance of every community, nation and the world from bottom most to top most. The platform aims to integrate communities and nations.

'The Innovations Award 2009 - Ideas in Practice' states: "Built on robust technological foundations with front end in multiple languages, the tool is a single point contact for interaction with all authorities and is real life implementation of Right to Know / Information Act" - http://www.innovations-pune.com/2009.

"What is certainly good about your effort is the attempt to combine IT knowledge with practical programmes. I am sure your initiative will bring transparency in the overall implementation …“ said the Moderator of UNDP - Solutions Exchange - Decentralization Community.

Demonstrated Development Impact

“IT Cuts Red Tape” - To many, e-Governance and a paperless office are Utopian ideas. Not for the Tamil Nadu government's IT Department, which uses e-Administration software to create a transparent transaction process – “The biggest advantage of e-Administration is that it enables us to view, at any stage, the status of pending cases... This way work flow is simplified" - General Manager, e-Governance, Tamil Nadu - case study presented in Digit Magazine November 2004.

"The average process time has been cut down by almost 50%. Tremendous increase in work force productivity has been noticed" said Member Secretary, SDATN, Tamil Nadu.

The Industrial Guidance Bureau of the Government of Pondicherry has implemented for the first time in India an integrated e-Platform, a quickly customized solution of e-Administration to automate the activities ... connecting 21 departments including local communities. This saves a lot of time, effort and cost to industrialists, citizens and officials.

http://geotourism.changemakers.com/files/digit_nov04_digital%20business_%20case%20study.pdf

Scalability

The e-Administration Tool is easily customizable and scalable both horizontally and vertically as it is built on Model-View-Controller (MVC II) Architectural pattern that isolates "domain logic" (the application logic for the user) from input and presentation (GUI), permitting independent development, testing and maintenance of each.

The advantage is that the tool is self-customizable by any community of users. Any number of communities of users can be integrated seamlessly into one application. The rules and roles can be defined by each user community. The tool is easy-to-use even by lay men / women with local language text, voice and text-to-voice integration features.

The scalability is ensured by the same database structure available at all locations from the local community to the national / global. The data held at the local server can be updated to the higher order servers on real time basis or at regular intervals, thereby ensuring reliability of data held at all levels, using the hub and spokes model of connectivity. It can be used to improve transparency and accountability and ensure good governance in fragile and conflict affected states.

Posted on 02/20/2010 09:53 AM CST , Last Modified on 03/16/2010 04:14 PM CDT

Comments (20)

markmu2 - Feb 27, 2010

people this aklso a great idea like that of Zambian Educational access to icts please vote for these proposals the simply good.

best

Mark

KrisDev - Feb 27, 2010

Thanks for the encouragement, Mark.

Best,

Kris Dev

mhl01 - Mar 5, 2010

interesting project, good luck !

KrisDev - Mar 5, 2010

Thanks for the encouragement. Please do vote to support the idea, if not already done. TIA.

mepukori - Mar 6, 2010

I like your idea, and we might actually replicate it in Kenya, we are following this closely

KrisDev - Mar 6, 2010

Thanks for your positive feed-back. I am enthused. I would appreciate if you can vote for the idea. Kris.

mepukori - Mar 6, 2010

already voted for you, have u voted for my idea?

PradeepGohil - Mar 6, 2010

vaglanborges - Mar 6, 2010

Dear CrisDev,

Your proposal is really pretty good. I suggest to you only reduce the scope for a city or a region. Please, could you vote up on my proposal? I could vote up on this yours too. My Best Wishes, Vag-Lan

PradeepGohil - Mar 6, 2010

Problem Definition
        THE PRIMARY PROBLEM THE ENTIRE WORLD FACES ARE POVERTY AND EVER RISING COSTS .THIS PROJECT AND INVENTION ATTACKS THESE ISSUES BY PROVIDING FOR LOW COST OR NEGLIGIBLE COSTS OF VALUE ADDED SERVICES WHEHER EDUCTION/ HEALTH ISSUES / JUSTICE AND ADMINISTRATION ETC) IN TERMS OF E -DIRECTIONS FOR THE MASSES AND THE ADMINISTRTIVE SYSTEMS IN PLACE TO GOVERN A NATION .

Project Description and Objectives

THE OBJECTIVES ARE IN DIRECT CORELATION TO THE PROBLEMS UNDERLINED ABOVE. KINDLY REFER THANK YOU.
Innovation


GREEN IT OF HAND HELD MOBILE INTERNET DEVICES WEB PAGE APPLICATION SYSTEMS AND SOLUTION AT CHEAPER ALTERNATIVES TO EXISTING COSTLY SYSTEMS OF EDUCATION / MICRO FINANCE /HEALTH / JUSTICE ETC..AND PROVIDE A BOOST TO THE WORLDS SAGGING ECONOMIES BY ITS VERY NATURE .
Demonstrated Development Impact

http://thirdeyeencounter.spaces.live.com
THIS INNOVATION WOULD PROVIDE CHEAPER ALTERNATIVES TO EXISTING COSTLY SYSTEMS OF EDUCATION / MICRO FINANCE /HEALTH / JUSTICE ETC..AND PROVIDE A BOOST TO THE WORLDS SAGGING ECONOMIES BY ITS VERY NATURE .
Scalability

IF THE LIERAL MEANING OF SCALABILITY IS TAKEN TO BE MEARUREABILITY THEN IT WOULD SUFFICE TO STATE THAT THE COSTS OF THIS INNOVATION WOULD BE NEGLIGIBLE AS COMPARED TO MASSIVE BENEFITS FOR THE WORLD SOCIALY AND ECONOMICALLY . IT WOULD BE LIKE COMPARING AN ATOM TO THE SIZE OF THE UNIVERSE.

http://AntiqueEnergy.spaces.live.com

Kambale - Mar 6, 2010

Good proposal, you will have to specify clearly the targets for each activity. Very good project that we can link with community radios. Jean Baptiste Kambale Kiyana, CEREBA, DRC Director

vaglanborges - Mar 6, 2010

Dear Jean,

Many thanks for your kind attention and comments on our proposal! Here we can work with mobile system and internet to connect primary stakeholders (service sellers) to final buyers anywhere else. The web-based platform will make this market clearing. However we can use too parabolic antenna signal and broadcast radio signal to connect our clients in the forest.

Please, keep us in touch!!

All my Best,

Vag-Lan

ishamiranda - Mar 7, 2010

I ahve voted for you please vote for me too. Its under Theme 3 Title is Youth Suicide behavior, Suicide and youth violence - Integrating Conflict Sensitivity and “Do No Harm”

vaglanborges - Mar 7, 2010

Dear KrisDev,

I already voted up on your proposal. I can realize it.

My Best,

Vag-Lan

Lilin - Mar 7, 2010

Good luck Kris, finally I spend the time to see your proposal. Any comments to the educational proposal for Ecuador #450 that was replicated in many countries included India will be more than welcome.

Thank you Lilin

KrisDev - Mar 8, 2010

Thanks so much Lilin. We can look for more opportunities together. Best. Kris Dev.

njsrini - Mar 8, 2010

Kris, a great idea. Only idea can liberate people from the tyrrany of a few officials that hold too much power with no accountability at all. My vote for this proposal

Orlando - Mar 8, 2010

A sound idea with lots of scope! Good Luck!

KrisDev - Mar 8, 2010

Thanks so much Orlando for the support!

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Documents

e_Administration_write-up.doc
Doc Owner: GopalaKrishnan (Kris) Devanathan (Dev)
digit_nov04_digital business_ case study.pdf
Doc Owner: GopalaKrishnan (Kris) Devanathan (Dev)
Certificate of MS SDAT.pdf
Doc Owner: GopalaKrishnan (Kris) Devanathan (Dev)
IGB_Letter Certificate dt Mar 10, 2006.pdf
Doc Owner: GopalaKrishnan (Kris) Devanathan (Dev)
Reforms in Governance and Administration - Approach Paper of Administrative Reforms Commission, Govt. of India.doc
Doc Owner: GopalaKrishnan (Kris) Devanathan (Dev)
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